The utilities in the Cheviot / Rancho area are old and outdated resulting in outages like we had earlier this week.  A whole house serge protector provided by DWP will prevent electrical panel burn outs caused during incidents like the one this week.  DWP will install a protector when the power enters your home.   The added charge is around $3.99 a month extra.  Our oven panel burned out several times and the appliance repair company recommended a house surge protector. .  We haven't had such problems since.

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Comment by Paul Hockley on May 8, 2013 at 12:45pm

Hi Ori,   we added a second floor in 2000 and upgraded the electrical system at that time.   The problem with the oven happened afterward the upgrade.    I don't think whole house surge protectors are required by code.   It's something optional.

Comment by Orli Belman on May 8, 2013 at 9:12am

Thanks Paul. We remodeled our home a few years ago and the electrical system was upgraded then. We were  spared the problems many folks experienced and I imagine it is due to having a newer system. Do you know if whole house surge protectors are required now?

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